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Retaj Leasing Team’s Evaluation Form

For the Campaigns on 15-25 January 2019. Please take your time and answer ALL of the questions.

The person who fills out this form



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The Evaluation Form

The campaigns platforms

GoogleFacebookInstagramSnapchatYoutubeTwitterLinkedinpropertyfinder.qaQatar LivingMzad Qatar

Calls intensity:

highmediumlow

Calls/Customer quality:

asking for more informationvisit requestnegotiate priceslooking for more roomsasking about other properties

Timing of calls:

early morning from 7am to 9ammorning from 9am to 12noonafternoon from 12noon to 4pmevening up to 6pm

People comments quality in the posts:

serious and willing to rentasking for more informationrequest a visitrequest a callmentioned another people to engagecomplaining about the priceadvertising another businesscurrent customers recommending Retajcurrent customers complaining Retaj

People want to visit the project:

high demandmediumlow

Feedback from the visits:

Mostly, What is the impression of people after the visit?

Number of booking or agreements or deals:

Conversion rate percentage:

Did you get the time to handle 100% of the customer calls?

YesNo

If No, What is the reason?

Did you get the time to reply to all customer comments on the posts?

YesNo

If No, What is the reason?

What is your average time to reply to the customer comments?

Immediately5-30 Minutes1-4 Hours4-12 HoursMore than a dayI don't reply to the customer comments

Did you get the time to reply to all customer messages on facebook inbox?

YesNo

If No, What is the reason?

What is your average time to reply to the customer messages?

Immediately5-30 Minutes1-4 Hours4-12 HoursMore than a dayI don't reply to the customer messages

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Tenants quality and profile

Tenants nationalities:

Arabians (non-Qatari)QatariAsiansWesterns

Tenants gendar:

Mainly MenMainly Ladies

Tenants average ages:

8 - 2424 - 3535 - 50above 50

Quality of the current target audience in the campaign. should we keep it or change it?

keepchange

Remarks about the location, price, units:

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